How can we help?

You start with a 7-day trial for around 1.00 in your local currency (e.g. £1 / $1 / €1) that includes a few lookup credits. After the trial it becomes a single monthly plan of about 29.99/month, billed on a true 30-day cycle. The exact price is shown at checkout, in your receipt, and in a reminder email two days before any charge.

In one tap from your account settings — no phone calls, no retention maze. Your access continues until the end of the period you've paid for, and we email you a confirmation.

Only if you don't cancel before it ends. We restate your renewal price and date at checkout and send a reminder email two days before the first charge, so you're never surprised.

Yes, for lawful personal purposes like identifying callers, verifying someone before you meet, or checking your own exposure. Lookara is not a consumer reporting agency and results are not consumer reports under the FCRA — you may not use them for employment, tenant, credit, or insurance decisions.

Every finding carries a confidence score and a source label (public records, carrier, social, or web), plus when it was last updated. We never fabricate results — if the public data is thin, we tell you and adjust what we offer.

From licensed data providers and publicly available records — carrier and line-type databases, public records, complaint datasets, and the open web. We show the source on each result. See our How We Source Data page for details.

Yes. The people you look up are never notified. We don't sell your search history, and analytics/marketing tracking stays off until you consent. You can export or delete your data at any time.

No — and we never will. There's no GPS tracking, no real-time location, no facial recognition, and no access to private accounts or messages. This is an identity and safety product, not surveillance.

You may not use it to stalk, harass, dox, or intimidate anyone, or to make FCRA-covered decisions. We require you to acknowledge this, and we suspend accounts that violate it.

Yes — see our Refund Policy. If something went wrong, contact support and we'll make it right.

Email support@lookara.org and we aim to respond within 24 hours.